Refund policy

At AMORA, we take pride in crafting exclusive, high-quality custom frames made just for you. Since each piece is uniquely personalized, our policy ensures fairness while maintaining top service standards.

Returns 🚫

Due to the nature of customized products, we do not accept returns unless the item arrives damaged or incorrect due to our mistake.

Refunds & Replacements ✅

We stand by our quality. If your order arrives damaged, defective, or incorrect, we will gladly offer:
✔ A full refund 💰 or
✔ A free replacement 🔄

To qualify, please:
1️⃣ Contact us within 48 hours of receiving your order.
2️⃣ Provide clear photos of the item and packaging.
3️⃣ Wait for our team to review and approve the refund/replacement.

Non-Refundable Items ❌

• Customized products with no defects.
• Change of mind after placing an order.

Contact Us 📩

For any issues, reach out on whatsapp to +961 81 572 792, and we’ll make it right!